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BrokerStore Policies
 
 
BBB Online Reliability Seal Reliability

BrokerStore is designated a safe shopping site, verified through our participation in The Better Business Bureau's BBB Online Reliability Program. As a trusted member of The BBB, we pledge our commitment to uphold the highest standards of business ethics and practices stated in the BBB's Code of Online Business Practices.

 
Privacy

Your privacy is important to us! To better protect your privacy we provide this explanation of our online information practices and the choices you can make about the way your information is collected and used.

We use the information you provide about yourself when placing an order only to complete that order and/or track commission sales. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive and to inform you about other products offerings. Such addresses are not used for any other purpose and are not shared with outside parties. You have the ability to opt-out of any future e-mail product offerings.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 
Security Policy

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We have engaged a SECURED TRANSACTION SERVER that resides behind a security FIREWALL, for the safety of sensitive (i.e. credit card data)information and the prevention of attack from hackers or fraudulent practices.

 
Payments Policy

We accept the following credit cards through our LinkPoint SECURED TRANSACTION SERVER online: VISA – MASTERCARD – AMERICAN EXPRESS. All credit card purchases are verified LinkPoint's secured online gateway service, which provides firewall protection and encryption of all sensitive data.

Your billing zip code for your credit card account is required in order to verify your credit card purchase. If our secure transaction server can not verify your credit card billing address, and match that address to your shipping address, your order will require the cardholder's signature. We will fax the invoice to you and require that the cardholder sign the order and return it by fax, before we complete your order and/or ship your order.

In compliance with our credit card merchant agreement, credit card orders will not be charged until the order has been fulfilled, and a valid UPS tracking number and tag has been assigned to the shipping container. Orders are fulfilled, assigned a tracking number, and tagged on the day they are scheduled to be picked up by UPS.

We accept C.O.D. payment by bank cashier's check only, or U.S. Postal Money Orders ONLY! (Sorry, we do not accept other forms of payment by check).

 
Returns Policy

We issue free downloadable trial versions of software products for the purpose of fully demonstrating each product's capabilities prior to purchase. Once a KEYCODE (or Unlock Code) has been issued for a software program, only defective software can be returned to BrokerStore.com. The return must take place within 30 days of invoice date and the defective product may only be replaced by the SAME software program.

Any BrokerStore.com SERVICES which have been activated through written agreement may be canceled for a full refund within 72 hours from the reception of signed contract/agreement; thereafter, a 30 day written notice is required prior to discontinuing your service agreement.

 
Shipping Policy

All packaged orders are shipped exclusively via US Postal Service priority mail and are subjected to a flat shipping & handling fee, unless UPS overnight or 2-day delivery is requested. Shipping and handling charges on all UPS requests may vary according to package weight and time of delivery. All UPS deliveries require an Adult signature upon delivery.

 
Legal / Copyrights

BrokerStore.com is a legally trademarked name protected by United States trademark law.

All content within the BrokerStore.com web site, including written copy, images, and audio or video clips, are protected by US copyright law and may not be copied, distributed, or reused in any manner without written permission of BrokerStore.com Management.

All companies and their products who are referred to, or represented, within BrokerStore.com are registered trademarks of that company.

 
 


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Toll Free (888) 351-9500 •
email: solutions@brokerstore.com
11569 Flower Street • Riverside, CA • 92505
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This site was last updated on April 25, 2005